Taxes and duties

Configure where you collect taxes, how duties are handled, and how prices display to customers.

Tax service

Where your rates are managed and kept current.

FMT Tax (manual)

You manage each region's tax rate yourself. Switch to an automated service to have rates updated when regulations change.

2 active regions·Last synced 18 Apr 2026, 14:30

Regions where you sell and how tax is applied to each.

Region	Collecting	Tax service	Rate
Malaysia	Collecting	FMT Tax (manual)	6% SST
Singapore	Collecting	FMT Tax (manual)	9% GST
Indonesia	Not collecting	—	Not collecting
United States	Not collecting	—	Not collecting

Let international customers prepay duties so parcels aren’t held by customs.

Duties aren’t being collected yet

Collect estimated duties and import taxes at checkout for cross-border orders. Requires HS codes and country-of-origin on every product.

Once enabled, estimated duties appear as a separate line at checkout and are included on the commercial invoice.

Defaults applied to every shipment’s commercial invoice and customs declaration.

Default country of originMalaysia

Applied when a product doesn’t specify its own country of origin.

HS code fallback

Applied to products without a custom HS code — 7113.19 (articles of jewellery, of other precious metal).

Customs declarationAutomatic

Sender, receiver, product descriptions, and value are auto-included on the CN22/CN23 form.

Incoterm

DAP — Delivered at Place (buyer pays duties)

How tax behaves across every region and price display.

Include tax in product prices

Display prices tax-inclusive (e.g. MYR 1,060 instead of MYR 1,000 + 6% SST).

Charge tax on shipping rates

Apply the destination region’s tax rate to shipping costs as well.

Charge VAT on digital goods

For downloadable or licenced goods delivered electronically.

Require VAT number for B2B customers

Validate the buyer’s VAT ID before zero-rating an invoice.